Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (Dewa GmbH, Kienberger Str. 42, 83119 Obing, Tel. +49 (0) 8624 890900-0, info@dewaproducts.com) of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post or an e-mail). You may use the attached model withdrawal form for this purpose, but it is not mandatory. You may also exercise your right of withdrawal online via the following link. If you use this online function, we will communicate to you without delay—on a durable medium (e.g., by e-mail)—an acknowledgement of receipt containing information on the content of the withdrawal statement as well as the date and time of its receipt.
You may also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website at https://dewaproducts.com. If you make use of this option, we will send you an acknowledgement of receipt of such withdrawal without delay (e.g., by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to the services provided up to the time you informed us of the exercise of the right of withdrawal in respect of this contract, in comparison with the full scope of the services provided for in the contract.
